Resolving "Bad Request" Error

Cause

Unknown, but it has something to do with the SSO login.  Happens sporadically.

Applies To

• When you are trying to access an SSO-protected website
• When you see "Bad Request", like the following message:
  

Resolution

Any of the three options below should resolve the issue:

• Try browsing to the same page in a different browser (that you hadn't already tried)
• Try browsing to the same page in your main browser, but using a incognito/private window.
• Clearing the cookies/cache from your main browser.