Cloud and IT Infrastructure Team Services

Work in progress to update this page to reflect the consolidation of the cloud and on-prem infrastructure team.

Purpose

This page is a high-level summary of the services offered by the ITS Cloud Team.

List of Services

• Computing Fundamentals
  
  • Infrastructure architecture, design, and implementation (mostly internal customers, to do with ITS operations)
  • Networking, reverse-proxying, load balancing (again, mostly for internal ITS operations)
  • Backups (systems, files, file shares, databases, appliances, etc.)
  • Virtual machines (Amazon, Oracle)
    
    • Windows
    • Linux
  • Enterprise and Individual/Personal Storage
    • Windows file shares (Amazon, obsoletes/replaces on-premise Windows File Shares)
      • FSX-backed
      • S3-backed
    • Linux NFS file shares 
    • S3 Glacier long-term / archival storage
    • Disks attached to virtual machines
• Server Administration and Monitoring
  • Operating system updates and patches
  • Response to Qualys vulnerability reports
• Centralized, standardized, secure, and/or mass end-user computing -- setup, administration, operations
  • ITS virtual computer labs (https://remoteaccess.uri.edu)
    • GIS software - instructors for Dept of Natural Resources Science
    • MATLAB - research team in College of Health Sciences
    • GMetrix - instructors for College of Business
    • Engineering software -- possibly for College of Business
  • AWS AppStream
    • ViewVM -- for URI Facilities
    • SAS, SPSS, R for instructors and teaching
      
  • AWS Workspaces (VDI-like environment)
    • Experimental use -- ITS staff, secure remote access to sensitive data
  • R Studio (https://rstudio.uri.edu)
  • Jupyter Hub (https://jupyter.uri.edu)
• Hosted Websites, Databases, and Applications
  
  • Website hosting
  • MySQL database hosting
  • SQL Server database hosting
  • Oracle database hosting
    
• Application Admin/Support
  • Zabbix system monitoring (https://zabbix1.its.uri.edu), for ITS and distributed IT use
  • Sunapsis - URI International Student Office case management software application
  • LegalFiles - URI Office of General Counsel legal case management software
  • REDCap (https://redcap.uri.edu) - Research survey platform
• Facilitation, Implementation, and Consultation
  • Replacement of anything with an Amazon service
  • Migration of anything to an Amazon service
  • Special one-time projects using Amazon services (e.g. NASA satellite orbit processing/analysis by researcher)
  • Design and implementation of new data processes for business process improvement
  • Automation, integration, scripting
    
  • Process improvement

Chris Faraone

• Active Directory 
• AD user object clean up
• AD auditing report
• AD computer object clean up
• Windows Event Log Collector
• Windows server updates, etc.
• Distributed File Server
  

Bob Watterson

• PeopleSoft --> AD/Google "connector"
• Password change backend soupy
• Password change page
• Linux server maintenance
• Helping Jill with offboarding -- ITS 
  • AD status
  • Windows and Linux servers
  • Special AD/Azure admin users
• DFS and nas01 migration

Brad Jasperson

• DNS, Umbrella, DHCP, NTP, SMTP, Arpwatch
• On-Prem Tyler and Warwick VM clusters (200+ vms)
• AWS Backup for VMWare
• Various subnets management & firewalls
• GSuite
• Windows and Linux servers
• Templates
• ... add more... 
• ... a lot of similar stuff to above...
• Ton more stuff, going to see how others phrase things before duplicating to keep it consistrent

Emmanuel Pinywah

• General area: Oracle databases
• Projects:
  • Foundation migration into OCI
  • Migration of RAC databases to elsewhere
  • Perceptive Content migration
    • database server provisioned in OCI
• Routine:
  • Database patching
  • Ad-hoc requests for permissions, updates to database structure/data
  • Ad-hoc help for other SQL Server instances
  • Monitor RAC database backups, health

Projects:

• Windows 2012 and Windows 2016 servers
• Windows Update Servers