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Resolving "Bad Request" SSO Error

Cause

Unknown, but it has something to do with the SSO login.  Happens sporadically.

Applies To

  • When you are trying to access an SSO-protected website
  • When you see the following message:
    image-1707097594734.png

Resolution

Any of the three options below should resolve the issue:

  • Try browsing to the same page in a different browser (that you hadn't already tried)
  • Try browsing to the same page in your main browser, but using a incognito/private window.
  • Clearing the cookies/cache from your main browser.


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