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Cloud and IT Infrastructure Team Services

Work in progress to update this page to reflect the consolidation of the cloud and on-prem infrastructure team.

Purpose

This page is a high-level summary of the services offered by the ITS Cloud Team.

List of Services

  • Computing Fundamentals
    • Infrastructure architecture, design, and implementation (mostly internal customers, to do with ITS operations)
    • Networking, reverse-proxying, load balancing (again, mostly for internal ITS operations)
    • Backups (systems, files, file shares, databases, appliances, etc.)
    • Virtual machines (Amazon, Oracle)
      • Windows
      • Linux
    • Enterprise and Individual/Personal Storage
      • Windows file shares (Amazon, obsoletes/replaces on-premise Windows File Shares)
        • FSX-backed
        • S3-backed
      • Linux NFS file shares 
      • S3 Glacier long-term / archival storage
      • Disks attached to virtual machines
  • Server Administration and Monitoring
    • Operating system updates and patches
    • Response to Qualys vulnerability reports
  • Centralized, standardized, secure, and/or mass end-user computing -- setup, administration, operations
    • ITS virtual computer labs (https://remoteaccess.uri.edu)
      • GIS software - instructors for Dept of Natural Resources Science
      • MATLAB - research team in College of Health Sciences
      • GMetrix - instructors for College of Business
      • Engineering software -- possibly for College of Business
    • AWS AppStream
      • ViewVM -- for URI Facilities
      • SAS, SPSS, R for instructors and teaching
    • AWS Workspaces (VDI-like environment)
      • Experimental use -- ITS staff, secure remote access to sensitive data
    • R Studio (https://rstudio.uri.edu)
    • Jupyter Hub (https://jupyter.uri.edu)
  • Hosted Websites, Databases, and Applications
    • Website hosting
    • MySQL database hosting
    • SQL Server database hosting
    • Oracle database hosting
  • Application Admin/Support
    • Zabbix system monitoring (https://zabbix1.its.uri.edu), for ITS and distributed IT use
    • Sunapsis - URI International Student Office case management software application
    • LegalFiles - URI Office of General Counsel legal case management software
    • REDCap (https://redcap.uri.edu) - Research survey platform
  • Facilitation, Implementation, and Consultation
    • Replacement of anything with an Amazon service
    • Migration of anything to an Amazon service
    • Special one-time projects using Amazon services (e.g. NASA satellite orbit processing/analysis by researcher)
    • Design and implementation of new data processes for business process improvement
    • Automation, integration, scripting
    • Process improvement

Chris Faraone

  • Active Directory 
  • AD user object clean up
  • AD auditing report
  • AD computer object clean up
  • Windows Event Log Collector
  • Windows server updates, etc.
  • Distributed File Server

Bob Watterson

  • PeopleSoft --> AD/Google "connector"
  • Password change backend soupy
  • Password change page
  • Linux server maintenance
  • Helping Jill with offboarding -- ITS 
    • AD status
    • Windows and Linux servers
    • Special AD/Azure admin users
  • DFS and nas01 migration

Brad Jasperson

  • DNS, Umbrella, DHCP, NTP, SMTP, Arpwatch
  • On-Prem Tyler and Warwick VM clusters (200+ vms)
  • AWS Backup for VMWare
  • Various subnets management & firewalls
  • GSuite
  • Windows and Linux servers
  • Templates
  • ... add more... 
  • ... a lot of similar stuff to above...
  • Ton more stuff, going to see how others phrase things before duplicating to keep it consistrent

Emmanuel Pinywah

  • General area: Oracle databases
  • Projects:
    • Foundation migration into OCI
    • Migration of RAC databases to elsewhere
    • Perceptive Content migration
      • database server provisioned in OCI
  • Routine:
    • Database patching
    • Ad-hoc requests for permissions, updates to database structure/data
    • Ad-hoc help for other SQL Server instances
    • Monitor RAC database backups, health

Projects:

  • Windows 2012 and Windows 2016 servers
  • Windows Update Servers
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